Solutions for the digital age
Avaya provides the most complete portfolio of software, services, and networking infrastructure for digital business communications. We are the only true specialist in digital business communications in the industry. We work with thousands of partners to give customers access to our solutions through a knowledgeable local provider or specialized expertise. We provide the flexibility of a 100% software-defined architecture and fabric. All companies are on a cloud journey, so we also provide them with public, private, and hybrid cloud options.
Avaya provides open, mobile, and scalable business communications and collaboration solutions that are fast to deploy and easy to maintain. Avaya offers everything from simple voice and video communications on virtually any device, to customized collaboration and workflows.
Avaya is the global marketshare leader in contact center with 15 years of leadership according to Gartner. They enable customers to deliver consistent customer experiences based on the Avaya platform. They help customers to achieve best-in-class Net Promoter Scores and save millions in operational costs. Avaya is redefining the concept of customer service platforms for the future.
Avaya fabric networking seamlessly integrates with their communications platforms. Leveraging the benefits of fabric-based, software-defined networking, they enable customers to roll out new services in one tenth of the time and with minimal resources. Avaya networking provides mobility, speed, and scale, as well as enhanced cyber-security as a foundation for smart digital solutions.
Avaya offers a comprehensive and robust suite of award-winning services. They consult, enable, support, manage, optimize, and even outsource collaboration, contact center, and networking solutions for their customers. Their services help customers mitigate risk, reduce total cost of ownership, optimize performance, and accelerate adoption of communications solutions.