Authorized Avaya distributor for telephony, unified communication, and collaboration.
As an authorized Avaya distributor, Ardent Networks offers an exceptional partnership opportunity to enterprises seeking proficient assistance in IP telephony, unified communication, and collaboration. We are dedicated to delivering dependable and highly efficient solutions that are meticulously customized to meet the unique organizational requirements of our esteemed channel partners.
Solutions for the digital age
Avaya is a global provider of business communication and collaboration solutions. Founded in 2000, they specialize in unified communication, contact center, and cloud services. They offer voice, video, messaging, and conferencing solutions for effective communication across devices and locations. They serve various sectors and are known for their expertise in IP telephony, call center platforms, and team collaboration tools. Avaya helps businesses enhance efficiency and productivity through innovative communication solutions.
Team Engagement
Avaya provides open, mobile, and scalable business communications and collaboration solutions that are fast to deploy and easy to maintain. They offer everything from simple voice and video communications on virtually any device, to customized collaboration and workflows.
Customer Engagement
Avaya is the global marketshare leader in contact center with 15 years of leadership according to Gartner. They enable customers to deliver consistent customer experiences based on the Avaya platform. They help customers to achieve best-in-class Net Promoter Scores and save millions in operational costs. Avaya is redefining the concept of customer service platforms for the future.
Fabric
Networking
Avaya fabric networking seamlessly integrates with their communications platforms. Leveraging the benefits of fabric-based, software-defined networking, they enable customers to roll out new services in one tenth of the time and with minimal resources. Avaya networking provides mobility, speed, and scale, as well as enhanced cyber-security as a foundation for smart digital solutions.
Cloud
Services
Avaya’s cloud services encompass a diverse range of solutions designed to meet the needs of businesses across various industries. These services include communications and collaboration tools, contact center solutions, unified communications as a service (UCaaS), and cloud-based customer experience management. Their cloud services have received recognition and accolades for their reliability, scalability, and advanced features, making them a trusted choice for organizations seeking efficient and cutting-edge cloud-based solutions.
